1. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. Since moving house my BT parental controls are not working. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Customise settings. or call 150 from an EE device. The default PIN is 1234. I did have adult sites and social media restricted for a while, but it's been turned off for months. BT Parental Controls. 3. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. The user’s current restriction level is shown at the top of the Parental Controls screen. To set up parental controls on an Android smartphone: Open Settings and select Users. BT Parental Controls is free to BT Broadband customers. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. The Netgear Circle parental controls are a powerful way to manage what your kids do online. Hi, I am having challenges with BT Parental Controls, it randomly started blocking Roblox (nightmare with kids at home). My parental controls aren't working. @EggSniffer. It provides detailed controls on what comes into your home via the internet. Parental control is not working. Hi @337allan. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. It will also keep nearly all parental controls on so kids are safe ish to search. Key moments. 4. KelvinClose. Simple. Hi, I have set my broadband parental controls to block gaming during the week. Welcome to BT is the essential place for a new customer. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. BT Parental Controls has three predefined filter levels that you can choose from (strict, moderate and light) that will apply to any. It is simple to toggle parental controls on Sky Broadband. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Manage all your connected devices with the tap of a button. When I turn on parental controls the Netflix App stops working. Ok i have read through some posts about parental control but. e. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. To activate on the 'Light' filter,. Hi Abby1, Sorry about the problems you're having turning off the controls, unfortunately I have seen this happen before. 1. Contact us. 30. How to Find Your Model Number. That was around a week ago, and it still. 125+ HD channels (on top of Freeview) Unlimited tablet and mobile TV. If you run into difficulties or have a question about BT’s products and services, join our community and. Works when using your BT ID on UK BT Wi-fi hotspots. It works on all devices when using your home BT Broadband connection or when logged into a BT Wi-fi hotspot with your BT ID. BT Broadband Parental Controls and Safety Settings | Internet Matters. Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. Performing a Factory Reset. Unfortunately there is no way of setting it up those controls on a Business Hub. If you delete your account – your settings will be lost. Using BT Content Controls. There are two kinds of PIN for BT TV. The "homework" time may be what you are needing to use in order to. Setup may take up to 2 hours. Parental Controls and select the setting to “off” to disable parental controls. Best VPNs for BT Broadband. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. Community; Community; Announcements. However it occurred to me that possibly the reason why they don't work might have something to do with. BT Smart hub 2 parental controls. Get Full Fibre and enjoy. You’ll also receive an extra 20GB of mobile data every month, plus selected Full Fibre plans come with an Xbox Game Pass worth up to £120. Most Popular Reviews. Go to the WiFi Controls dashboard. Activating BT Parental Controls BTW Step by Step instructionsTake control of 3. Parental Controls . It worked for my set up anyway. I have tried switching off certain fi. I'd also recommend the MyBT app. . They can not be set to work on an individual device basis. Broadband A type of internet connection supplied by an internet service provider e. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Welcome to BT’s official support community. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Includes a 30-day money-back guarantee. which is BT infinity and using the now tv app on xbox or pc. It’s a powerful system, but that doesn’t mean a. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. Up until last week I was getting the speeds I pay for and bt can see this on there side. With no data limits, you. Go to solution. Tap Done. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Could you help me make my parental controls actually work? Best wishes, JP. If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. 3. Unlike parental controls which comes free with all BT broadband packages, BT NetProtect Plus, McAfee security software is offered free only with BT unlimited broadband packages. Non worked and the advisor raised a report promising a solution within 72 hours. Learn more about the ways BT keeps your details secure. Your payment PIN can be used to. 254. I have parental controls turned on for media streaming which I assume is causing the problem. Take a look at this link and let me know if it helps: I've got a problem with BT Parental Controls. Click on Add user to create. Email; Billing. Going to "Manage your extras". 1. BT does not recommend deleting the BT Parental Controls permanently. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. Restore a saved device configuration. I'm sorry you're having problems blocking that service. Manage settings online. icon on the upper-left edge of your screen. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. None of our android devices have been able to download updates from Play Store in recent days. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. The PG setting will block all potentially harmful content. BT Parental Controls allow you to restrict certain types of websites on all. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. test sites are blocked on PC, but access is allowed via mobile devices. As a long shot I enabled file sharing via Parental Controls and that fixed it. Reply. Protects all devices (computers, laptops, tablets, iPads, mobile devices. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. The times that you want the BT Parental Controls on or off can be set as per the following link. 2. I just get the same message saying I need to activate parental control. Bills &. Can anyone help to. Free P&P and no upfront costs. Turn on Parental controls. com & Community; Broadband. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. How To Access BT Hub Manager | TechXpert. 2. Help us improve our process for when you experience home Wi-Fi issues. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. I'll send you a private message so you can send over your details to the moderation team. I'd also recommend the MyBT app for. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. The app enables parents to set time limits on gaming and sends an alert when the allowed time is up. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Parental Controls. Parental controls not working. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. ADSL/Copper broadband; BT Fibre broadband;. BT parental controls allow you to block certain types of websites or apps for all devices that are connected to your internet connection. I have set up custom parental controls. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Broadband & mobile networks. Plusnet SafeGuard is a parental control tool that helps block unsu. BT parent controls and web protect are enabled. They have never worked since my install in DecemberHi, Parental controls on bt. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. 0 Ratings. Going to "Manage your extras". Stay in control of what your family can access online by setting filters for inappropriate content. Sky replied go you questions a couple of days before, and you can read their responses too. Browse . ”. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. Hi @allensa76 thanks for giving me the opportunity to help you with this. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. How can I change my BT contact details in My BT? How to keep your family safe online with BT Parental Controls and the different blocking categories. Contact the NSPCC Helpline. The Light level blocks pornography, obscene or. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. However I can't turn on parental controls. How for keep your family safe online with BT Parental Navigation both and different blocking categories. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. Can you login to your MyBT account and select the parental controls options and turn them on again. Tap Turn on Screen Time, then tap it again. BT parent controls and web protect are enabled. Open a search engine of your choosing. When you're setting up the Parental Controls you can customise them to block certain categories. Good morning - I've just discovered that our parental controls arent working. Problem is they never are!!HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. Broadband Extras & Apps from BT / Parental Control; Options. . The same firewall and BT Parental Controls from. Setting up. Hi, I'm unable to get these to work on my account. I get the confirmation email and that all is ok on the portal, but I can still search go directly to. The video guides are available on UKSIC’s site here. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. Parental controls are a set of tools designed to protect and keep children safe online. g. The Nintendo Switch Parental Controls app helps parents keep a very close watch on their children’s gaming time via their phone or other smart device. Turning off BT Parental Controls. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. You can completely personalise it to your family's needs. BT Halo. . Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. BT answers our questions about affectionate controls. . g. Residential care settings. Contact us. Once activated, the filters will be live on the network within two hours. Circle’s Parental Controls. or call 150 from an EE device. Browse . BT does not recommend deleting the BT Parental Controls permanently. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Email; Billing. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. As a long shot I enabled file sharing via Parental Controls and that fixed it. As of [year], the company has extended gigabit-capable full fibre service to more than seven million locations. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. If you’d like to change the. My BT App The quickest way to manage. We take a look at parental controls, capped contracts and family SIM plans. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. BT 4G Home Hub settings and updates. None of this has resolved this issue. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Half price SIM only plans for half the year. For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. Reply. Select the Manage Your Extras button on the Your Package tab. Virgin Media Broadband Parental Controls . So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Log in to hotspots using your BT ID. Access free BT Wi-Fi. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Beginner. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. You need to remove that link to Amazon, as its not permitted here. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. Cheers, Robbie. BTnet. The parental control option is activated but does not work. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. Example: Find Your Model Number. Choose how to filter or restrict access. I have turn the controls off in MyBT but the change doesn't seem to be kicking in. Remember that parental control settings are only one part of online safety. BT Broadband includes the following security features for all customers: BT Parental Controls. As is the case with mobile devices, factory resets on the Amazon Fire TV Stick remove any pre-established parental controls. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. We have a BT Youview Box. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. One is normally enough but we can send up to two more discs to cover your home. 0 Ratings. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Re: Replace homehub 6 - better parental controls. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Customers who do not want the service will. Manage everything from location tracking to. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. Log in to hotspots using your BT ID. this Black Friday. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Options. Let's get started. Type 192. There are two kinds of PIN for BT TV. Windows 11 and Windows 10 come with a Parental Control feature that is designed to ensure your children cannot view things they shouldn’t. From the main menu, select Settings. Controls & Settings guide. You’ll get our best-ever TV box. Select a profile, then tap ‘’History. This is why FTTC tends to have a maximum speed averaging around 65Mbps. How to Turn Off Internet Access at Night. Your payment PIN can be used to. These filters will. Select Control wi-fi access for your devices to manage your screen time online . Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Go to the URL of a proxy site. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. YouView from BT; BT Sport on TV, Online player or App;. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. Ask the BT Community. There should already be a user account for the owner of the phone and one for a Guest. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. It goes up to 25x faster than our standard fibre. My parental controls aren't working. You can also turn the weekly schedule off. Grandparents. Get unlimited internet access at any of our. Sky Broadband Shield. Barry Collins reveals how kids beat the broadband providers’ safeguards. I have used the parental controls before and had them working on a previous. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. The parental controls set for your Broadband Backup may be different to those on your normal hub. Parental controls with Virgin Media TV. It’s managed through your online account, although you can also see network activity using the BT app. ”. We would like to show you a description here but the site won’t allow us. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Free 4K and & WiFi box, Alexa compatible TV box – worth £149. . Payment PIN help. I am new to BT please be gentle lol. All forum topics. Access apps such as BBC iPlayer, NOW, Netflix, and discovery+. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. Follow these simple steps to. Any help please?. Broadband Extras & Apps from BT / Parental Control; Options. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. Ideally I'd like to have the controls on and this site still accessible like it was last week. Parental Control; Options. Scam calls. The best part though, all of these work on Mac, PC, Android and iOS. BT Parental Controls help keep your children safe online. 168. Hi @Mummy_T and welcome to the community. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Get started today. 1. Parental Controls may take up to two hours to start working. Works when using your BT ID on UK BT Wi-fi hotspots. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. Once you install the Circle App on each mobile device. YouView from BT;. BT broadband security. Log in to My Sky using a computer or the My Sky app. . We managed to resolve it by deleting the BT ID and setting it up again. Unleash the power of Community Fibre TV with London’s fastest 100% full fibre broadband provider. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. If on the box you go into the settings the parental controls you can manage them from there though. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Re: Parental Controls Stuck On. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. At the top right, tap the profile icon. Enjoy unlimited data from just £15 for the first 6 months. Parental controls are provided as a part of TalkTalk HomeSafe by switching on the KidSafe feature. Parental Control has been designed to provide control over children’s use of Now TV. Broadband ISP BT Launch Free Wi-Fi Controls on Smart Hub 2 -. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. The best part though, all of these work on Mac, PC, Android and iOS. You may want to keep your Mini Hub plugged in to make. I decided to change this back. com & Community; Broadband. Announcements, Guides & Community Updates; The Lounge; BT. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Take control of 3. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Log in to hotspots using your BT ID. YouView from BT; BT Sport on TV, Online player or App;. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Our customer service is available 24/7 and our reliable broadband network ensures issues are kept to a. . 0:37. (There’s also more more in their press release). Home phone including Digital Voice; BT. Find out more. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. However some of the childrens devices can connect to wi fi during this time even though I switched off. To make sure your child doesn’t view adult or inappropriate content online, you can adjust the parental controls, privacy settings and filters in search engines. . Sky Broadband Shield, sometimes just called Sky Shield, works on. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. Step 33: When it is loading, command prompt will open. Full Fibre. You can also use BT Virus Protect, a free app to help guard your computers and other devices from viruses, spyware, and malware, which can be present on a large range of websites. Learn about the BT Hub Manager | BT Help. However, if you prefer a permanent removal of the filters, follow the steps below. To find the model/version number of a device, check the bottom or back panel. You can adjust these settings in the mobile section of MyBT. Community; Community; Announcements. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. BT Parental Controls is free to BT Broadband customers. Parental controls on BT. 0 Ratings. Thanks. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. With Covid-19 requiring all the schools to be closed, our kids are now doing their.